FREQUENTLY ASKED QUESTIONS
-How long will it take to complete my order?
The manufacturing process takes 6-12 weeks from the time your order is processed.
-Can I order a custom costume?
Yes, we are able to make unique patterns and designs based on your sketch, images, and/or preferences. For details visit our Custom Order page.
-How much is your shipping fee?
It depends on your country of residence. Shipping fee is charged per order, not per item.
-What is your return policy?
At this time we do not accept returns.
-How do you accept payments?
We accept all major Credit/Debit cards, PayPal, and Chase Quickpay. Please note that an additional 3% credit card processing fee will be added to all credit card payments.